Technical Support

We Are Here to Help!

In order for our team to resolve any issues you may have with your bigboi product as quickly as possible, please email supportusa@ibigboi.com, with all the following information:

  • Full name
  • Contact number
  • Description of issue
  • Attach a video and/or image that will best describe your issue.
  • Attach your proof of purchase (ensure date of purchase is visible)

Once all this information is received & assessed, our team will be in touch!

Or phone us on:

 1 209 925 5511

Customer Support Hours
 4pm-12am (Pacific Standard Time) PST
Sunday – Thursday (excluding Public Holidays)